Effective Date: 14-MAY-2025
This Global Privacy Notice (“Privacy Notice”) intends to comply with the relevant requirements under the applicable data protection laws.
At MY01 we value the trust that you place in us to appropriately use and protect personal information. This Privacy Notice informs visitors and regular users of the MY01 Website about the purposes for which we may collect, use and share personal information and how it is protected. We want you to be clear how we’re using personal information and the ways in which we protect this information.
By using our Website and or mobile applications (the “App”), you accept the privacy practices presented in this Privacy Notice. We encourage you to read this Privacy Notice in full to understand our privacy practices before using this Website or submitting any personal information.
Scope
This Privacy Notice applies to the MY01 Website and MY01’s App properties (Apple and Android versions). MY01 affiliates and subsidiaries may have separate Websites, subdomains, and applications through other web, mobile, cloud or SaaS platforms which are also subject to this Privacy Notice. Additionally, MY01 business partners, ad networks and other third parties may have their own websites and services with separate privacy practices. We encourage you to read the privacy notices of all websites you visit to understand their privacy practices and your options.
Personal Information We Collect
When you use this Website and or the App, we may collect personal information about you including personal information. Personal information is any information that identifies an individual, or can reasonably be used to identify an individual, whether directly or indirectly. The personal information we may collect includes, but is not limited to: Unique identifiers and user behavioral information collected passively, such as your IP address, browser type, operating system, internet service provider (ISP), referring/exit pages, data/timestamp, page navigation and clickstream behavior.
We may collect your email address, name or correspondence details if you have contacted us or want us to contact you.
Tracking Technologies We Use
We use various technologies to collect information about users of this Website. These technologies include the following:
- Web Server Logs
- As is true of most Websites, we gather certain information automatically and store it in log files. This information may include IP addresses, browser type, operating system, date/time stamp and/or clickstream data. We do not link this automatically collected data to other information we may collect about you.
- Cookies and Similar Technologies
- Cookies are small text files sent by us to your computer or mobile device. Cookies are unique to your account or your browser. Cookies can be used to recognize you and your preferences when you visit our Website, App or services and give you a personalized experience in a faster and more secure way.We may utilize cookies. You can control the use of cookies by adjusting your browser preferences at any time. If you reject cookies, you may still use this Website, but your ability to use some features or areas of this Website may be limited.
- Geo-location Services
- When you enable a location-based service, we may collect information about your location. Your browser may use various technologies to determine location, such as sensor data from your device that may provide information on nearby Wi-Fi access points and cell towers. You may opt-out of geolocation collection by changing the settings of your browser or device.
- Analytics
- We may use a third party such as Google Analytics to help us gather and analyze information about the areas visited on the Website (such as the pages most read, time spent, search terms and other engagement data) in order to evaluate and improve the user experience and the Website. These third parties may use cookies and other tracking technologies. For more information about Google Analytics or to prevent the storage and processing of this data (including your IP address) by Google, you can download and install the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en. You can also obtain additional information on Google Analytics’ data privacy and security at the following links:
How We Use the Personal Information Collected
We may use the information collected for the following purposes:
- Provide personalized Website or App content based on your preferences
- Further develop our products and services to improve our business, if you have consented to this or requested us to do this
- To contact you further if you have requested this via the App or Website
MY01 does not sell your personal information to third parties
MY01 acts as a Data Processor regarding any patient data stored on devices and downloaded by healthcare providers. MY01 itself does not have direct access to identifiable patient data and only processes anonymized data. While the physicians or their healthcare organizations remain the Data Controllers.
We may act as a Data Controller when you input data to our Websites and App, such as email addresses and names, when you choose to subscribe to our services, contact us or need some help from us. In these instances, we have access to your personal information, however please see Third Party Services below to see who can access this data outside of our organization. We only use the data you provide us for the purposes for which you give it to us, we will not use your data for marketing for instance if you have not opted for this.
We process your personal information based on your consent, legitimate interests, or to fulfill contractual obligations and legal requirements.
Our Website and App services are not intended for children under 16. We do not knowingly collect or process personal data from individuals under the age of 16 without parental consent, however physicians and other healthcare professionals may use MY01 for under 16s, data will be held in the same way as it is for adults.
MY01 does not engage in automated decision-making or profiling using personal data.
Third Party Services
In connection with our Website and App services, we may transfer or otherwise make available, personal information to third parties who provide services to us or on our behalf. For example, we may employ third-party entities or individuals for advertising services and data analytics services, hosting, maintenance, and so on. These companies are authorized to use personal information about you only as necessary to provide these services to us.
Our service providers may be located outside of the jurisdictions in which we operate, and may have access to, store or otherwise process personal information in the United States, EU, UK, Canada or other jurisdictions.
Personal information transferred outside Canada, the EU, or the UK is protected through standard contractual clauses approved by relevant regulatory authorities, or by other lawful transfer mechanisms. Data that is held by us, is stored in secure locations in North America.
Some of our pages may utilize framing techniques to serve content from our partners while preserving the look and feel of our Website and App. Please be aware that you are providing personal information to these third parties and not directly to MY01. When framing techniques are utilized, your personal information is subject to the privacy practices of the third party.
Merger/Acquisition
If MY01 is engaged in a merger, acquisition, bankruptcy, dissolution, reorganization, financing, public offering of securities, sale of some or all of MY01 assets or stock, acquisition of some or all of our business, a similar transaction or proceeding, or steps in contemplation of such activities, some or all Personal Data may be shared or transferred, subject to standard confidentiality provisions.
Anonymized Data
We may disclose or use aggregated or anonymized Data for any purposes including research.
To Comply with Laws
We may be compelled to disclose personal information, which may include lawful access by Canadian, US or other governmental authorities, courts or law enforcement agencies or any other organization in the case of investigating a breach of an agreement or contravention of law or detecting, suppressing or preventing fraud or as otherwise required or permitted by applicable Canadian, US or other foreign law. Where such disclosure is required, we promptly notify our clients prior to complying with such requirements (to the extent we are not prohibited from doing so) and fully co-operate with our clients’ instructions with respect to our response.
In case of a data breach involving personal data, we will promptly inform relevant data protection authorities within 72 hours as required by applicable laws, and notify affected users as soon as possible.
How We Protect Your Information
We understand that data security is a critical issue for our customers, and we are committed to safeguarding the personal information in our custody and under our control.
We have established reasonable physical, technical controls in an effort to protect against unauthorized access, use modification and disclosure of personal information in our custody and control. Our service providers are given the information they need to perform their designated functions, and we do not authorize them to use or disclose personal information for their own marketing or other purposes.
We will protect personal information stored from unauthorized access using commercially available computer security products (e.g., firewalls), as well as carefully developed security procedures and practices. Although we use recognized industry safeguards to protect personal information from unauthorized access, loss, misuse and unauthorized alteration and every effort is taken to ensure that no one else will see or obtain your personal data, complete confidentiality and security is not yet guaranteed over the Internet. Internet use and communication is subject to interception, loss and alteration. You acknowledge and agree that MY01 shall not be responsible for any damages you may suffer as a result of the transmission of personal information over the Internet, and that any and all communications will be at your own risk.
If you have any questions about security or have reason to believe that your interaction with us is not secure, you must immediately notify us of the problem by contacting us at help@MY01.io.
Seals, Buttons and Content from Other Companies
This Website may include seals, buttons and content links to other companies (for example, LinkedIn, and YouTube). These features may collect your IP address, which page you are visiting on this Website, and may set a cookie to enable the feature to function properly. When you use a link to go from this Website to another Website, our Privacy Notice is no longer in effect. We encourage you to read the privacy notice of each Website you visit.
Your Rights
You have the right to withdraw your consent at any time by contacting us. Users in the EU, the UK and Canada have the right to lodge complaints with the respective data protection authorities.
Request to Amend Personal Information
Users are able to request changes to their information by sending an email to privacy@my01.io. The email shall include the subject title AMENDMENT REQUEST: {NAME} and in the body detail the name of the user and which information they would like to be amended. Reception of the email should be acknowledged within 5 business days. Requests will be handled per request basis and may take up 30 days to be serviced. The individual will be informed in writing that the amendment will be made or the request is denied.
Request to Access, Limit, Disclose, or Delete Personal Information
Users are able to request to access or limit the use or disclosure of their information by sending an email to privacy@my01.io. The email shall include the subject title PRIVACY REQUEST: {NAME} and in the body detail the name of the user and whether they would like their information to be accessed, limited, disclosed or deleted. Reception of the email should be acknowledged within 5 business days. Requests will be handled per request basis and may take up 30 days to be serviced. The individual will be informed in writing that the request will be made or is denied. In situations where the request may take more than 30 days to be made, a written notice to the requestor will be sent with an explanation and expected deadline.
Retention and Destruction of Personal Information
MY01 retains user personal information where it has an ongoing legitimate business need to do so. When MY01 has no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible.
MY01 servers temporarily store anonymized user data for a maximum of 7 days, after which it is automatically and securely deleted.
Changes to this Privacy Notice
We may periodically update this Privacy Notice to describe new features, products or services we offer and how it may affect our use of personal information about you and your controls. Since we may change this Privacy Notice, we recommend that you check the current version available from time to time. If we make changes to this notice, we will update the “Effective Date” at the beginning of this notice.
Contact Information
If you have questions about this Privacy Notice, our information handling practices, or any other aspect of privacy and security of your personal information, please contact us at: help@My01.io.
You may also write to us at:
- 400 Boul de Maisonneuve Ouest, Suite 700, Montréal, QC, Canada, H3A 1L4
- privacy@my01.io
Definitions
| Data Controller | This means that we have direct control over your data and can use it for marketing, studies, contacting you or anything else to which you have consented. |
| Data Processor | This means that we only use your data for processing purposes, we do not have direct ownership or control, so we will only use your data to provide certain services. |
| MY01 | MY01 Inc., we, us |
| Website | https://my01.io |